Sérgio Moro: Recent news reports documented multimillion losses by agricultural producers in the interior of the State of Paraná, who suffered losses in tilapia and poultry production, amounting to millions of reais, due to power outages and delays in restoration.
Sérgio Moro: Copel defended itself, and the tone of the hearing was absolutely cordial, but we need to confront this problem.
Copel defended itself by pointing to the investments it made over the last year, and, from the presentations it made, there apparently was — based on those numbers — an increase, but it was unanimous, within the public hearing, among all the representatives present, that this investment did not result in an improvement in service quality for the user.
Sérgio Moro: I am one of those who believes that the consumer is always right.
Sérgio Moro: In this case, the consumer is the people of Paraná.