Sérgio Moro: (The bell rings.) This does, indeed, imply praise. We have great respect for Copel's staff and for the efforts they make, but it is necessary to point out that the service being provided at this time to the people of Paraná is not a quality service.
Sérgio Moro: And, no matter how much they may present some positive data, such as increased investment, the fact is that the quality of the service does not correspond to that increase in investment.
I repeat what I said at the very beginning of my speech: in this respect, the consumer is always right.
Sérgio Moro: The people of Paraná, in this case, are the consumer, and they are right to make these complaints.
Sérgio Moro: And this Senator will always stand on the side of the people of Paraná in support of their complaints to companies, large or small.